Over 17 years of industry experience. Owned and operated an outsourced Contact Center for more than 9 years. Worked with multiple industry verticals including: Financial services, Telecom, Cable, Pharma, Food & Beverage, Education and others. I am interested in learning more about developing contact center technologies and their application. Specialties: Contact Center Start Up, Contact Center Technologies & implementation, Client Services, Vendor Selection, Call Center Outsoucing
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