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Certintell: uCare Connect

by Huzefa Dossaji

A virtual visit, secure messaging and remote patient monitoring solution to help increase access to care for the underserved under the patient medical home model.
New Orleans, LA United States Access to Care challenge NOLAHI Challenge - See All

All Team Company Patients Physicians Hospital Mission Innovation Details Supporters Comments Updates

About our project

The problem we solve: Underserved patient populations have limited access to care.

About our solution: Certintell provides telemedicine services to the low-income underserved population and help address the U.S. healthcare systems’ twin challenges of rapidly rising and unsustainable costs and the growing gap in access to primary care physicians. By providing a patient-to-provider remote communication tool, the company found that it could address helping providers and patients coordinate care and improve access to services.

Progress to date:In 2016, Certintell began offering its virtual care management technology to PCMHs and organizations focused on value-based care models for the underserved.

About Our Team

Creator: Huzefa Dossaji

Location: Louisiana

Bio: Huzefa has been a resident of New Orleans since 2002 and has worked in both the health care and education space. He is passionate about helping to improve access to care for the underserved.

Title: VP of Business Development

About Team Members

Benjamin Lefever
President, MBA
Biography: Benjamin is the founder and President of Certintell. Benjamin most recently was a Product Manager for Genentech focused on the FQHC market and HEP C. Moreover, he helped implement a Telemedicine program while at Genentech (Project ECHO), which connected University of Iowa Hospital & Clinics specialists to rural patients and their practitioners.
Title: President
Advanced Degree(s): MBA

About Our Company


Location: 900 Camp Street
New Orleans, LA 70130

Founded: 2014

Product Stage: In the Market

Employees: 5-10

How We Help Patients

Create Efficiency Through Patient Engagement Certintell’s uCare Connect platform is the next step in connected, patient health care that provides greater accountability and access to performance metrics. This transition requires healthcare providers to engage their patients to become active participants in their own health. Our integrated tools can proactively improve care coordination and health outcomes while reducing costs. Certintell uCare Connect will help monitor and motivate adherence to multi-component medical regimens and send adherence reports to clinicians of the type and frequency they desire. Technology To Improve Communication and Outcomes Our innovative uCare Connect 360 is a portal that expands the delivery of care outside the four walls of the clinic by providing a remote patient monitoring portal to help improve care and provide support for patients with chronic conditions Mobile technology for anytime, anywhere access Telehealth virtual waiting room Interactive

How We Help Physicians

Certintell’s uCare Connect platform is a technology solution for primary care providers, behavioral health providers and other healthcare professionals to efficiently manage and promote health outcomes with their managed populations. Our HIPAA compliant provider specific apps allow providers to engage with their patients from anywhere. Certintell’s uCare Connect features wrapped into a user-friendly interface that is accessible via iPhones, Android phones, or any web enabled device. To further enhance compliance and outcomes, our HIPAA secure two-way platform, interactive video/chat, and secure messaging facilitates engagement directly between patients and providers. With Certintell, providers can efficiently lead their patients towards healthier lifestyle management.

How We Help Hospitals

As the healthcare industry transitions toward a value-based care reimbursement model, there is a greater focus on accountability and the transparency of clinical quality and performance. Enhanced communication between healthcare systems and patients that provides educational and actionable content will lead to more efficient care at a lower cost. Certintell’s mobile health tool offers integrated features to proactively improve care coordination and health outcomes while reducing the overall cost of care. Certintell's uCare Connect Care Coordination by helping to engage with patients when they are not within the four walls of the hospital or health center can help reduce the cost of uneccessary ER visits as well as hospital readmissions.

Challenge Mission

How We Address the Mission of The Challenge(s)

Our uCare Connect platform directly relates to the mission of this challenge as we provide a solution for health centers and hospitals to increase access to care for their patient population. Particularly by using virtual visits and secure messaging through our web and mobile applications, allows providers to be able to engage, connect with and monitor their patients (especially uninsured, under-insured and low-income population) from anywhere, saving costs especially travel, lost hourly wages and helping to prevent unnecessary visits to the ER.

New Orleans and Our Company

Certintell's VP Huzefa Dossaji has been a resident of New Orleans since 2002 and has deep roots in this community. Certintell is a social impact company and we have a partnership with the Louisiana Primary Care Association to help improve access to care for patients of community health centers in the state. We are committed to serving the New Orleans Community and the people of Louisiana as we strive to help provide better health outcomes especially for the underserved.

Innovation Details

Intellectual Property Summary

Certintell Inc. owns all the IP for this project.  The IP is our code, sales process, and contact lists.

Clinical Information

Not available at this time

Regulatory Status

FDA Approval not required for this project

How we will use the funds raised

We currently have a very robust virtual visit, secure messaging & a remote monitoring & we would like to utilize the funding from this program to create a care coordination tool that allows providers and care teams to access patients wherever they are.

Thank You

Thank you for taking the time to support our project. With your help we can help increase access to care for the underserved.

Together we can help the providers who work tirelessly to help improve patient outcomes with a truly connected way to connect with their patients remotely and help reduce the number of avoidable ER visits.



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$ 20,000 goal

Huzefa Dossaji
VP of Business Development

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Rewards All contributions are tax-deductible.