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Care52: Urgent care

by Atul Kumar


All Team Company Patients Physicians Hospital Partners Mission Innovation Details Investor Info Due Diligence Docs Supporters Comments Updates

About our project

The problem we solve: ER's have been blamed for rising healthcare costs. ER's are often accessed for routine care resulting in high cost and low quality care. This is expected to cost the healthcare in excess of 100B/year.

About our solution: Care52 is a marketplace for the 10,000 urgent centers. Using technology plus navigators, we help triage patients to urgent care, thus mitigating costs related to unnecessary ER visits. Patients obtain higher quality care while also reporting a higher net promotor score. A potential exists to increase the number of Urgent care visits by over 100M. UCC are expected to pay a monthly subscription for services.

Progress to date:

Web and mobile application are ready and live. Users of the site number several thousand a month. we list every urgent care center in the US. 50 urgent care centers have signed up for our services. Capital will be used for sales to urgent care centers and optimizing enhancing SEO/website traffic. 

About Our Team

Creator: Atul Kumar

Location: New York

Education: Emory, UNC-Chapel Hill

Bio: I am a physician by training with 25 years of clinical experience in ER/urgent care medicine; the last 15 as a gastroenterologist. Alongside, I have had an interest in AI and HIT over 15 years, having developed expert diagnostic systems for complex conditions in with collaborators at school of Applied Math at Stony brook University. I also currently have a portfolio of investments spanning healthtech. I am a frequent speaker at national conferences on AI in Medicine. I have served in various roles including heading divisional development at a University Medical Center, Senior Faculty at Medical University, TEDMED scholar, GI FDA Adcom, member of the MedStartr Investment Review Committee, advisor to various startups including HIT and device companies.

Title: Physician

Advanced Degree(s): MD, MBA

About Our Company

Care52

Location: 24 Pheasant Run
North Hills, NY 11576

Founded: 2017

Website: https://www.care52.com

Product Stage: In the Market

Employees: 3-5

How We Help Patients

The mobile application helps patients access the appropriate level of care for episodic and unexpected medical emergencies. It help them save costs and also provide a superior experience.

How We Help Physicians

Reduces overcrowding in ER.

How We Help Hospitals

Optimizes consumption of expensive and high acuity services.

How We Help Partners

ER's have been blamed for the the out of control heathcare costs. While quality of care also being poor at the same time. https://www.nytimes.com/2018/09/05/opinion/emergency-rooms-cost-insurance.html Our app uses current and emerging technology to optimize delivery of care with the potent for savings in tens of billions.

Challenge Mission

How We Address the Mission of The Challenge(s)

Social Determinants Data Challenge
Care52 enables patients seeking ER or urgent care services navigate to the right level of service. Patients with sudden onset and one-off medical problems can use online tools including chatbots and real time human care navigators to seek the best care amongst available options. The platform can be used for patients suffering from acute conditions. Care52’s interactive voice and text response system along with real time care navigators, supports patients throughout their treatment journey. Care52’s platform can facilitate avoidance of unnecessary ER visits and hospital admissions which account for disproportionate healthcare expenses. Having a saved spot, being able to determine costs and co-pays ahead of time significantly amplifies the patient experience.

Access To Care Challenge
The Care52 platform aims to breakdown some of the many barriers of access to healthcare that patients face for urgent and emergency care. A user friendly phone and web app enables users access triage tools and various options including telemedicine, urgent care, home visits and ER. The proprietary symptom checker and chatbot along with real time care navigator helps triage patients to the right level fo care. Care52’s platform can facilitate avoidance of unnecessary ER visits and hospital admissions which account for disproportionate healthcare expenses. Having a saved spot, being able to determine costs and co-pays ahead of time significantly amplifies the patient experience.

Real Time Results Challenge
Care52 enables patients seeking ER or urgent care services navigate to the right level of service. Patients with sudden onset and one-off medical problems can use online tools including chatbots and real time human care navigators to seek the best care amongst available options. The platform can be used for patients suffering from acute conditions. Care52’s interactive voice and text response system along with real time care navigators, supports patients throughout their treatment journey. Care52’s platform can facilitate avoidance of unnecessary ER visits and hospital admissions which account for disproportionate healthcare expenses. Having a saved spot, being able to determine costs and co-pays ahead of time significantly amplifies the patient experience.

Affordable Choices Challenge
Care52 is navigation platform for patients seeking ER or urgent care services. Patients with sudden onset and one-off medical problems can use online tools including chatbots and real time human care navigators to seek the best care amongst available options. The platform can be used for patients suffering from acute conditions. Care52’s interactive voice and text response system along with real time care navigators, supports patients throughout their treatment journey. Care52’s platform can facilitate avoidance of unnecessary ER visits and hospital admissions which account for disproportionate healthcare expenses. Having a saved spot, being able to determine costs and co-pays ahead of time significantly amplifies the patient experience.

New Orleans and Our Company

We already list all urgent care centers in New Orleans. We will setup an office in New Orleans as need evolves. The application has the potential to help New Orleans residents (especially those with limited coverage) access better and more responsible care at lower costs.

Innovation Details

Intellectual Property Summary

None

Patent Link
None

Clinical Information

NA

Regulatory Status

NA

How we will use the funds raised

https://docs.google.com/presentation/d/1EsccftM4h27bk-Tz3MhCG48euYWXLcYxZfEZ5gdlO9U/edit#slide=id.g220e725602_0_26

Thank You

Care52 will help guide the individual with sudden onset unanticipated medical problems seek the right level of care. Care52 utilizes interactive texting, chatbots and real care navigators. This is a win-win. While convenient for patients it also saves the payors significant costs which likely represent 10-15% of the overall spend for payors and other entities such as accontable care organizations. Please email atul@care52.com with additional questions.  

Investor Info

Market Size

By triaging patients to Urgent care over ER and improving access to urgent care centers, such applications have the potential to result in annual healthcare savings of over 100 B.   

Projected 3 Year Growth

500,000 traffic to website. 

10,000 bookings

500 UCC signups

200 paying UCC

Revenue Model

UCC will pay a monthly subscription of 99-399/month. 

Payors and other networks will pay a PEPM.  

Competitors

solvhealth.com

Traction

50 urgent care centers have signed up. 

Website traffic is 5000/month

Due Diligence Docs

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Supporters

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Updates

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34
Medstartr
Index Score

34

Interest
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0

Adoption
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$ 625,000 goal


Atul Kumar
Physician
Emory, UNC-Chapel Hill

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